Director, Creative Services

  • SalesLoft
  • Atlanta, GA, USA
  • Nov 10, 2019
Full time Account Director Android Developer Backend Developer ecommerce Front End Developer Graduate IT ios Developer Information Technology Infrastructure Java Developer SQL Developer Web Design Web Developer UI Designer UX Designer

Job Description


Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

These are the values that define who we are, that have empowered our staggering growth, and could be instrumental to your career development

Headquartered in Atlanta, Georgia, with offices in San Francisco, New York, London and Guadalajara, SalesLoft has over 450 employees and is growing rapidly. As a testament to our Organizational Health, SalesLoft has been named twice by Deloitte as a 'Fastest-Growing Technology Company in North America,' featured by The New York Times as a start-up on a path to a $1B valuation, and has been recognized as a '#1 Best Place to Work in Atlanta' three separate years. SalesLoft is ranked #1 in the emerging category of Sales Engagement software and is on a mission to equip companies to maximize revenue by creating a fantastic buying experience.

We're redefining an age old industry! This is challenging work - but our team of brilliant creatives makes the journey thrilling. We're fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Come join us!


Although we're proud of our history, we're just as excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.

At SalesLoft, our Director of Creative Services is pivotal to our company's success. You will be a key member of our fast-growing and high-performing marketing team working alongside Brand Experience and marketing leadership to lead the transformation of an in-house creative agency.

SalesLoft's Creative Director guides all projects and is responsible for the overall quality of work produced by the creative team. This includes overseeing and contributing to concept strategy and development, design, and implementation. This role will be responsible for establishing the creative direction, style, and methodology for the team and will play a significant role in defining the purpose and vision of the group. In addition, the Creative Director will evaluate, coach/mentor, and hire creative talent to support both current and planned capabilities as the team evolves. You will have an opportunity to make a difference!


We are seeking a results-oriented, motivated, and strategic leader with a proven track record of inspiring and leading outstanding creative work from concept to delivery.

On a day-to-day basis, you will be responsible for

  • Leading and directing the creative team in the production of all Marketing collateral.
  • Creating and maintaining a documented creative process as team scales and business develops
  • Strategize creative involvement and production requirements for internal clients
  • Working with Senior Director of Brand Experience to plan departmental hiring and growth strategy
  • Attracting, maintaining, and developing creative talent that helps sustain our business
  • Continually improving the quality of deliverables, while operating within organizational constraints
  • Managing creative project intake and management software
  • Ensuring visual communication and brand standards are met
  • Reviewing work, troubleshooting, and providing feedback to the creative team
  • Remaining current on, and educating the team around, industry trends and techniques
  • Keeping relevant job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

If you're looking for an opportunity to learn more, do more, and become more than previously possible… if you're passionate about innovation, growth and serving customers and thrive in a fast-paced, developmental environment, then becoming a Director of Creative Services is the career path for you!


Our SalesLoft's Brand Experience team is comprised of seasoned and up-and-coming Design and Event professionals who are all aligned on one vision and mission:

  • Vision: Every seller is loved by the buyers they serve (#saleslove)
  • Mission: Equip companies to maximize revenue by creating a fantastic buying experience

They are also the epitome of our core values - Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.


  • 6+ years of design experience: web, digital, video, email, print and traditional advertising
  • 1+ years of experience building, managing and leading a creative team, preferably in a SaaS environment
  • A strong, award-winning portfolio that showcases memorable creative across media
  • Master proficiency in Adobe Software
  • Experience working with a fast-paced team in an action-oriented results-driven environment


  • Attend SalesLoft's New Hire Orientation, where you will learn our SalesLoft story and understand what makes our "Lofters" unique
  • Meet with others on the marketing team and begin developing an understanding of how we collaborate
  • Meet with key leaders across the business to understand their priorities and interdependencies with the creative team
  • Begin 1:1's with your manager, understand your 30-60-90 plan
  • Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
  • Develop firm grasp on our user personas, use cases, and brand standards


  • Understand how you will contribute to our Marketing strategies and success
  • Oversee and contribute to concept strategy and development, design, and implementation of projects.
  • Be holding 1:1's with your direct reports to evaluate, coach and mentor talent


  • Lead and direct the creative team in the production of all Marketing collateral
  • Create and maintain documented creative process as team scales and business develops
  • Analyze the performance of your work across platforms and recommend data-driven actions and adjust as needed
  • Continue to focus on your OKRs


  • Be considered a top-performing member of the marketing team by effectively executing on a successful Design strategy
  • Have an opinion about ways to continue to innovate in the area of Creative Services… and beyond!
  • Set an example for new marketers, and assist in training, onboarding, and motivating new Lofters

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!


  • You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
  • You will work with an amazing team you can learn from and teach
  • You will experience joining a high-growth/high-traction organization
  • You will hear "Yes, let's do that!" and then have the opportunity to successfully execute on your ideas
  • We have a vibrant, open office that utilizes modern technology
  • You will grow more here than you would anywhere else, that is a promise

SalesLoft is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.