IT Infrastructure Support Specialist BHJOB11946_397681

  • Addison Group
  • Houston, TX, USA
  • Apr 23, 2019
Full time Account Director Android Developer Backend Developer ecommerce Front End Developer Graduate IT ios Developer Information Technology Infrastructure Java Developer SQL Developer Web Design Web Developer UI Designer UX Designer

Job Description

RESPONSIBILITIES Applying patches and update on application, operating systems, and infrastructure equipment Providing enterprise IT Infrastructure support for Windows, VMWare (server View), Cisco servers and networking equipment Providing Support for remote co-located infrastructure and backup data centers Supporting cyber security products for end-points, firewalls, and VPNs. Experience with Sophos is a plus Providing support for AWS networks, VMs, and storage Providing support for O365, including Exchange Using diagnostics and monitoring tools to troubleshoot issues Troubleshooting all server software and hardware issues at remote locations from corporate environment Providing support to the Blend Operations team, including traveling (15) as needed for support Assisting IT Infrastructure with all 2nd and 3rd tier issuesrequests Supporting desktop and mobile tools on Windows 7, 10, and Mac OSX platforms Working through issue resolution with 3rd party vendors Owning projects or issues and seeing them through to customer defined resolution Documenting and communicating project plans QUALIFICATIONS VMWare ESXi 5.x+ - advance to expert knowledge Microsoft Server 2008+- advanced to expert knowledge Troubleshooting hardware, software, and user issues Troubleshooting routers, firewalls, and switches in a high availability configurations Cabling knowledge and experience is preferable Experience with network analyzers (Wire Shark) Experience with SolarWinds Excellent troubleshooting abilities Command line, Power Shell, and scripting experience Experience using storage area network devices Nimble experience is a plus