Eagle Bank Everett, MA 02149, USA
Aug 23, 2019Full time
Summary: Provides leadership and technical expertise for the development and implementation of information technology initiatives that align with the mission and business objectives of the Bank. Directs the planning, implementation and maintenance of enterprise I.T. systems in support of business development and Bank operations to enhance the efficiency and effectiveness of service delivery to customers and end-users. Provides oversight in the Bank's Information Security strategy to keep the Bank ahead of increasing security threats. Directs the formulation and execution of Bank policies, procedures and objectives as they relate to Information Technology and Information Security. Fosters a positive environment by modeling cultural expectations of accountability, inclusion, flexibility, continuous improvement and collaboration as a results driven leader with an optimistic, can-do attitude. Participates in the interviewing, hiring, orienting, coaching, training, and evaluation of staff. Collaborates with Human Resources on employee relations strategies. Makes recommendations for the continuing development of staff to ensure effective succession planning. Directs the development of long and short-range strategic and business plans, policies and budgets as they relate to the I.T. and Information Security functions. Performs research and trend analysis, risk assessments and collaborates with staff experts to form I.T. and Information Security components of the Bank's business plan. Oversees, manages and ensures the effective and efficient use of multiple information and communications systems and projects, including I.T./I.S. security systems, voice, data, imaging, and office automation. Oversees execution, and participates in the development, design, and maintenance of the Bank's overall I.T. and Information Security Programs, including but not limited to: Vendor Relationship management, I.T./I.S. Risk Assessment, Cybersecurity Risk Assessment, privacy/security of Bank sensitive data and non-public customer information, I.T. Policies and Procedures, Vendor Management/risk assessment, Incident Response, Business Continuity and Crisis Management. Works in a consultative fashion with other department heads as an adviser of technologies designed to improve overall efficiency and effectiveness of information and delivery channel systems. Keeps abreast of ongoing trends and developments in technology as they relate to the banking industry. Makes recommendations for/implements new technology initiatives in support of the Bank's goals and objectives for profitable growth, branch expansion, product development, service delivery, and improved operational efficiency. Coordinates ongoing revisions to the Bank's Business Resumption Plan, updates the business impact analysis and conducts the annual business continuity and related business interruption testing internally and with appropriate third parties. Oversees the Bank's Record Retention Program and document imaging operation. Position specific requirements: Bachelor's Degree or equivalent through specialized training in Information Technology, Information Security and Cybersecurity management required. Minimum five (5) years' experience in a similar or related position required. Excellent verbal and written communication, analysis, problem-solving, decision-making, planning, and organizational skills required.